Privacy Policy

1. Introduction & Data Controller Information (Berlin Office)

This Privacy Policy explains how Grand Ride Entertainment GmbH ("we," "us," or "our") collects, uses, and protects your personal data when you use the Grand Roulette Ride website. As the Data Controller, located at Friedrichstraße 142, 10117 Berlin, Germany, we are committed to safeguarding your privacy in accordance with the General Data Protection Regulation (GDPR).

2. Categories of Data Collected (Personal, Usage, Technical)

We may collect Personal Data (such as email addresses if you create an account), Usage Data (how you interact with the games, session duration, virtual RDC balance), and Technical Data (IP addresses, browser types, device information) to ensure the platform functions correctly.

3. Primary Purposes of Data Collection and Processing

Your data is collected to provide and maintain the simulated gaming experience, to manage your virtual account and RDC balance, to improve our website's functionality, and to ensure the security of our platform against fraudulent activities or unauthorized access.

4. Legal Basis for Processing under GDPR Framework

We process your data based on several legal grounds: your explicit consent (where required), the necessity to perform a contract with you (providing the gaming service), and our legitimate interests in operating a secure and engaging social casino platform without real-money transactions.

5. Information Sharing with Service Providers and Affiliates

We do not sell your personal data. We may share necessary information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and comply with GDPR standards.

6. Third-Party Analytics and Behavioral Tracking Tools

We use analytics tools to understand user behavior and improve the "Midnight Carousel" experience. These tools may collect anonymized data regarding your navigation paths and interaction with the simulated games. You can manage these preferences via our Cookie Policy.

7. Comprehensive Data Security Measures and Audits

We implement robust security measures, including encryption and secure server hosting, to protect your personal information. Regular security audits are conducted to prevent unauthorized access, alteration, disclosure, or destruction of your data.

8. Data Retention Periods and Deletion Protocols

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Account data is retained while your account is active. If you request account deletion, we will securely erase your personal data in accordance with our deletion protocols.

9. User Privacy Rights (Access, Portability, Erasure)

Under the GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate data, request the erasure of your data ("right to be forgotten"), and request data portability. To exercise these rights, please contact us.

10. International Data Transfers (Outside the EEA)

While our servers are located within the European Economic Area (EEA), some service providers may be located outside. In such cases, we ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data during transfer.

11. Strict Prohibition on Children's Data Collection

Grand Roulette Ride is strictly for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information.

12. Routine Policy Updates and DPO Contact Procedures

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Our Data Protection Officer (DPO) can be reached at support@moonflowercafe.com for any privacy-related inquiries or concerns.